Refund and Returns Policy for Bizzpariz

Effective from November 30, 2024, Bizzpariz aims to ensure customer satisfaction by offering a transparent and easy-to-understand Refund and Returns Policy. Our policy allows you to return products within a specific period for a refund or exchange under certain conditions.

1. Return Eligibility

To be eligible for a return, the product must meet the following conditions:

  • The item must be unused and in the original condition.
  • The product must be returned in its original packaging.
  • The return must be initiated within 30 days of receiving the item.

Certain products, such as custom-made accessories, may not be eligible for returns unless they are defective or damaged upon arrival.

2. How to Return an Item

If you wish to return an item, please follow these steps:

  • Contact our customer service team at [email protected] to request a return authorization.
  • Provide the order number, product details, and reason for the return.
  • Once your return request is approved, you will receive instructions on how to return the product.

Please note that the customer is responsible for the return shipping costs unless the return is due to a defect or error on our part.

3. Refunds

Once we receive the returned product and inspect its condition, we will process your refund. Refunds will be issued to the original payment method used for the purchase. The processing time for refunds may take up to 14 business days.

4. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 7 days of receipt. We will arrange for a replacement or a full refund. Please provide clear photos of the damage to expedite the process.

5. Exchanges

If you would like to exchange an item for a different product, please contact our customer service team. Exchanges are subject to product availability. If the exchange involves a price difference, we will issue a refund for the original item and request payment for the new one.

6. Non-Refundable Items

The following items are not eligible for returns or refunds:

  • Custom or personalized items.
  • Gift cards.
  • Items purchased during sales or promotional events (unless defective).

7. Shipping Costs

Original shipping fees are non-refundable. If the return is due to an error on our part, we will cover the return shipping costs.

By purchasing from Bizzpariz, you agree to our Refund and Returns Policy. For more details, visit our Refund and Returns Policy Page.